| We had demos from Minimed, Deltec, and Animas and at some point had
all three pumps with us to play with.
We also decided to go with the Deltec Cozmo and just got our office to
send the paperwork to the company today.
One issue I had with Deltec support is that when we did try to call all 3
companies, at 10pm on a Sunday, with a pump question, we were on
hold for 10 minutes with Deltec before we got to speak to their answering
service. Animas answering service replied within 2 minutes and with
Minimed, I actually got to talk to a knowledgeable pump person right away -
no answering service.
I discussed this issue with Deltec and was told that they are training new
customer service reps, and this issue should be solved by next month.
So, yes, this is a complaint, but we still like Cozmo the best for the features
and the customization capabilities.
I second the issue with the back light. I think it should be accessible at any
time both for turning on or off. Hopefully it will be fixed in a software
upgrade soon.  | 
