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  #11 (permalink)  
Old 10-25-2006, 09:05 PM
Shotokan Shotokan is offline
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Join Date: Feb 2006
Posts: 420
I've had a Cozmo for about 6 months and the customer service has been outstanding. They let me do a 30-day trial with insulin to help me decide which pump to get (so did Animas). I went to Madrid recently and they provided a backup pump at no charge. I didn't need the backup, but it was comforting to know it was there in case I did need it. I use the Cleo infusion sets. I told my rep that I was worried about having enough of them in reserve during my trip (2 weeks) because I wanted to take twice as many as I thought I would need. They overnighted two boxes of Cleos at no charge. That was AWESOME.
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