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Thread: Any gripes about...Deltec/CozMore service ?

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#13 (permalink)

10-26-2006, 05:08 AM

David

Senior Member

I am a: Type 1

Join Date: Feb 2002

Location: Ohio

Posts: 551

I've been using a Cozmo since 4/05 and have had no issues with customer service. I've only had to call them once though, when I dropped it in the toilet after bouncing off the porcelain. The pump came out unscathed but the Cozmonitor which isn't waterproof no longer worked. I called them, told them what happened and had a replacement the next day.

David

(BTW, after drying out, the dunked Cozmonitor worked again)