[trifona]

I called Disetronic Pump support this afternoon and spoke to a 2nd agent.

It is confirmed, they will NOT reset the timers on any H-TRON or D-TRON pumps once the Technical Inspection Due alarm has been triggered. If you are still under warranty, I would suggest to any users to call and get a warranty replacement fo whatever reason you find necessary

The ONLY explanation given to me was that they've discontinued the Inspections now that the Spirit is available. I asked what If I didn't have insurance to purchase another pump, no difference, they would not reactivate the old pumps.

When I questioned her on what the options are for "further use" of the Spirit Pump once the timer expires, as per the user manual on page 159, all she could say was that she would forward me to the product specialist's mailbox. To me it sounds as if there are NO options and they just want to hook you in.

When I objected citing the change in 'policy' to H-Tron & D-Tron I asked her why would I want a Spirit pump when in 4 years it would only be good for a doorstop? Afterall, if they can screw H-Tron & D-Tron pump customers, they can do the same to you in 4 years when they have a replacement for the Spirit.