[Twisted]

Just thought I'd share this with everyone.

I recently started testing again and realized that I had lost my cable for my UltraSmart. I called tech support and asked if there was a way that I could erase all of the previous readings so I could start out fresh. The tech stated that I needed the cable to do so.

I gave him a sob story about how I was unemployed and that wasn't an option right now so I would just go back to my old meter. The guy on the phone then stated that he would send me a replacement cable free if I wanted. Way to go Lifescan! That's how you keep a customer.