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  #72 (permalink)  
Old 11-21-2006, 08:08 PM
BriOnH's Avatar
BriOnH BriOnH is offline
Senior Member
I am a: Type 1
 
Join Date: Oct 2005
Location: Sacramento California
Posts: 2,503
Quote:
Originally Posted by JasonJayhawk View Post
I wrote Lifescan back, asking how a company would license the protocol. They claim they never shared the protocol for any of their meters on their website. (If that were true, why did I find the Ultrasmart protocol PDF file cached in Google, despite the link not working to onetouch.com?)


Thank you for taking the time to reply. Again, I apologize for the late reply.

I referred your concern to the appropriate LifeScan management. Their response is that the OneTouch UltraSmart communication specifications have never been available from LifeScan. From our current understanding, the Dexcom device is only calibrated to the OneTouch Ultra Meter.

However, in order for a vendor to obtain the OneTouch UltraSmart communication specifications, first a contract needs to be put in place between the vendor and LifeScan. Thus, if you are interested in obtaining these specifications, someone from LifeScan would need to facilitate the process of establishing such a contract.

We have forwarded your message to the United States Marketing Manager for the OneTouch UltraSmart Meter. However, if you would like to proceed with a formal arrangement, you can respond to this message and provide the specific information requested below:

Full Name of Company (organization):
Company Address:
City:
State:
Zip:
Company Telephone Number:

If we can be of further assistance, please let us know via e-mail, CustomerService@LifeScan.com or by calling our 24 hour, toll-free Customer Services Line at 1 800 227-8862.

Sincerely,

Dennis Jamison
Customer Correspondence Web Specialist



So it makes me wonder -- would they be willing to share this upon a written contract?
You rock Jay!! I think they would. At what cost though? I can't believe you got someone to respond! Would you like to facilitate this?

I have the pdf at work for the ultra II.

Hey Cin I just saw that comment. You Rock!!
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