[Dewey]

On the other side of the coin, here's an example that happened to me when I started pumping with my Cozmo (and of why I feel the way I do):

I went to the endo's office (did Not even see him) to start on my new pump. Trainer (from Smiths) didn't show up, so I proceeded to fill in the CDE on how the pump worked and all the features I'd learned about (I already had knowledge of not only the Cozmo, but of all the MiniMed models I had used prior, so didn't need the training). Regardless of the fact that I trained my CDE on how the pump worked, and the rep. from Deltec/Smith's never showed, my insurance (& I) were still charged for the visit! Sorry, but I think that's just ludicrous. Needless to say, when my pump was due for an upgrade, I opted to meet the rep. at a restaurant instead of the doctor's office...