| I just stopped using OMNIPOD couple months ago. My issues started with PDM failing , I would constantly get errors on it which would tell me that my pod has been deactivated and need to replace it with a new one right in the middle of the day. Got a new PDM which failed to boot loader error after a month, after which I've lost total confidence in this device. I called the support line a requested that they also send me a free pdm as courtesy since I'm having so many problems and every time I can't bolus for 2-3 (when it fails on weekends). I was quoted that they cost 300$ and they can't send a free one. Rep on the phone mention that no company sends free back up pumps to their customers, I'm surprised that he even used that argument as PDM is not a pump but just a PDM that controls it.
I thanked him for the product and asked to stop billing my insurance for the new pods. I'm glad I did as I'm very happy with my new 722, tubing is no problem at all as I originally though , when I go to sleep I just clip it to my boxers and use the short 23ich tubing . I always thought I could not live with something being attached to me 24/7 and it was the reason I went for POD, I was very wrong.
There is also the environmental issue with Pods that did not sit well with me. You are really not supposed to dispose them in the trash as they contain batteries. So I kept the used ones in the box and after a month cracked them open to get the batteries out (very cumbersome process). Of course Omnipod will tell to just go ahead and put it in your trash. I any case I noticed that spent pods did not like to sit next each other as they would set off the loud long alarm , so every few days I would have to go through the box and find the culprit. |