Thank you all so much. I now have a number of suggestions to make to my mum.
She is unsure what pen she is using but we are going to find out from the phamacy. We will also find out about the other recommendations when she next visits the diabetic nurse.
Again, I find it really hard to believe there is no cream/topical applications that can be used to numb the frequent use of injections.
I heard they were developing an insulin patch?