| I called Medtronic this morning. WOW the system was up and running. I spoke with Yvette. I asked if they received the EOB that I faxed on the 6th, she said she would look. Yvette came back on the line 10 minutes later and asked if I would bear with her that she was going through a deep stack of EOB's. (Does this tell you they are just sitting with nobody working on them?) After about ten minutes she found it and she corrected the billing error. She told me I should receive no more bills and this account was resolved. We will see.
Long story short. If you have faxed an EOB make sure you call and have someone find it. They are just sitting there and they are not being addressed. If you force them to go through the stack, they should fix the bill and hopefully your credit will remain in good standing. I can't believe they are so disorganized!
Nancy | 
