Taking the leap back to LifeScan

[jeggeman31]

Well After leaving the FreeStyle family I was lost as to what meter I wanted. I decided on the Accu-Chek Compact plus and found that to be a bad mistake. The meter sucks, does not work correct half the time and always reads high. Thus I am making my way back to LifeScan. I left them due to the One Touch being so **** big. But now I have 3 U2 and will be getting a couple of mini's.

[spike]

Jim, have u noticed my comments about the Plus here on the forum? My sentiments exactly. it reads way too high. The mini is my current "go to" meter.

[notme]

Why did you leave the freestyle family????

[gettingby]

Welcome back Jim. I have to say that the UltraSmart meter is my all time favorite. Yeah, it's pretty bulky but I still like it.

[jeggeman31]

Jim, have u noticed my comments about the Plus here on the forum? My sentiments exactly. it reads way too high. The mini is my current "go to" meter.

Yes I did see your comments and you are correct. I figured 3 fee U2 and 2 free mini's why not give them my money

[spike]

Yes I did see your comments and you are correct. I figured 3 fee U2 and 2 free mini's why not give them my money

Wow! Lots of free razors!

[jeggeman31]

Why did you leave the freestyle family????



I had some issues with their customer service. I am the type that due to the amount of money I spend each year on this stuff, that if the company is not willing to work with me some, then I will find a company that will.

[Dewey]

Jim, I agree with you wholeheartedly.

I'm the same as you....If a company's not willing to work with me (especially after All the money spent on their supplies as a customer), then I'll gladly go with a company that will.

I must say that I've been very impressed with the recent behavior of Lifescan. The local rep. (who I spoke with about Cin & referred Cin to) has been extremely helpful to both her & I and seems to be "in it for the patients." He's a very caring & kindhearted rep.....Now, if only we could clone or get more people like him! lol :stupido2:

[gettingby]

Dew's right. We need more reps like Jon. He is a truly caring person.

[jeggeman31]

I must say that I've been very impressed with the recent behavior of Lifescan.

I know J & J bought out Animas, but I wonder if it has something to do with Lifescan & Animas being one now.

[Tim_Roy]

I use the OneTouch UltraSmart. I'm all about convenience. It stores my blood results, and my carbs and fat intake. The pump tells what I've done with it.

I use the pump software to download from both, and I get nice charts and graphs for my endo's staff to read.

[JanTx]

My trainer gave me a new Ultra Smart when I pulled out my old one and she saw how messed up the screen was. But ... the new one has a sticky OK button - you have to hit it just right or it hangs up. And when you put a strip in it takes more effort to turn the thing on - like it has some resistance. I've wondered if that's what the minis are doing - some have mentioned trouble with strips and minis. I haven't torn one yet, but it feels like that's what's happening. I wrote the website about this and have not received any kind of reply. (It's been almost 2 weeks.) Same thing happened when I wrote them about my messed up screen. No reply either time. I like the meter and will use it - hoping I can get another free one when I go back to endo in December - I have 100's of strips in the cabinet! - but am disappointed in their lack of response. Problem not big enough?

[melissata]

You should call Lifescan. I'm sure that they will replace the meter. Just got another free one from filling out a questionaire that someone posted. I never use e mail if I need customer service, because a phone call always gets it done!