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View Full Version : technical hitch ~ Accu-check Spirit


shabbie
04-24-2008, 02:01 AM
i've been using the accu-check spirit since october 2nd 2007, and apart from cannula issues which are now resolved i cant fault the Spirit at all.

however last night i wanted to take a 'quick bolus' using the side buttons (for those who dont know this gives a speedy 'blind 'bolus in 0.5 increments) (you can bolus in your pocket!)
but the 'down' button has stopped working all of a sudden, not even a beep.

i just phoned the Roche helpline and they are sending me a replacement pump overnight which will arrive tomorrow.
i asked if this was a common issue and the lady said that it was a problem they are trying to resolve ~ something to do with the materials used.

ant hill
04-24-2008, 03:17 AM
Hello Sharon, It's a shame that this happen to you so did you get a alternative sorce for a bolus?

Glucoweb
04-24-2008, 05:16 AM
Did you go to your backup pump, while waiting on the replacement?

Gary_W
04-24-2008, 02:25 PM
That's a bit of a bummer. Do the regular buttons still work or have you had to resort to MDI (he says shuddering slightly in the manner of an ex-smoker faced with a party and old friends)