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10-02-2006, 01:20 PM
| | Banned
I am a: Type 1 | | Join Date: Oct 2005 Location: San Jose, CA
Posts: 3,358
| | | Ultra Mini tears strips Anyone else having trouble with the Mini tearing the top black layer from the working end of the strips upon insertion? I'm on my second meter and the problem is identical to the first one. I've run about 6,500+ strips per year through mostly LifeScan meters starting in 1996 and no Ultra meter I've used has had such a hard time accepting the strips as the Mini. The same vial of strips, when used with my US, or Ultra2, or Ultra, insert easily. It's also not a "new meter" issue either--all my other Ultra-type meters accepted strips more gracefully when brand new than the Minis.
Too often the Mini won't turn on when I insert the strip, because there's resistance, so I have to give it a second "jab", which is tearing the strip covering. (At least the meter works, but it's a PITA, nevertheless) | 
10-02-2006, 01:44 PM
|  | Senior Member
I am a: Type 1 | | Join Date: Dec 2003 Location: Garland Tx
Posts: 630
| | | my ultra did that also, what I do is insert the strip at a slight angle and then push it in... seems to work 99% of the time.
__________________
T1 since 5/99 - MM 515 since 1/05
Last A1C - 9 Type 1 Rider Want to Feel Better? | 
10-02-2006, 01:46 PM
| | Banned
I am a: Type 1 | | Join Date: Oct 2005 Location: San Jose, CA
Posts: 3,358
| | Quote: |
Originally Posted by Clint my ultra did that also, what I do is insert the strip at a slight angle and then push it in... seems to work 99% of the time. | Do you mean you hold the back of the strip up a little? That's how I always load the meters. | 
10-02-2006, 01:48 PM
|  | Senior Member
I am a: Type 1 | | Join Date: Dec 2003 Location: Garland Tx
Posts: 630
| | | I angle it to the side a bit so that one edge of the blue top goes in then I pull it to the middle and push it in..
__________________
T1 since 5/99 - MM 515 since 1/05
Last A1C - 9 Type 1 Rider Want to Feel Better? | 
10-02-2006, 01:50 PM
| | Banned
I am a: Type 1 | | Join Date: Oct 2005 Location: San Jose, CA
Posts: 3,358
| | Quote: |
Originally Posted by Clint I angle it to the side a bit so that one edge of the blue top goes in then I pull it to the middle and push it in.. | Can't go in from the side on the Mini--the housing surrounds the entrance to the slot. | 
10-02-2006, 01:55 PM
|  | Senior Member
I am a: Type 1 | | Join Date: Dec 2003 Location: Garland Tx
Posts: 630
| | | hmm.. well.. sounds like a defect to me.
__________________
T1 since 5/99 - MM 515 since 1/05
Last A1C - 9 Type 1 Rider Want to Feel Better? | 
10-02-2006, 02:06 PM
|  | Senior Member
I am a: Type 1 | | Join Date: May 2004 Location: NC
Posts: 7,314
| | | I'm starting to have a problem with my UltraSmart and the strips. Sometimes it will take a couple of tries to get the strip in and the meter to come on. I thought it was me. I'll have to try the angling with my next test to see if that helps.
__________________ Rest In Peace Jack- 5/1/08. You may be gone from us but you will never be forgotten. Our love goes with you. Pumping ain't easy but it's well worth the effort to me. I am a person. I WILL NOT allow myself to be defined by a number!!!! | 
10-02-2006, 02:07 PM
|  | Senior Member
I am a: Type 1 | | Join Date: Dec 2003 Location: Garland Tx
Posts: 630
| | | my ultra smart never did this, only my Ultra...
__________________
T1 since 5/99 - MM 515 since 1/05
Last A1C - 9 Type 1 Rider Want to Feel Better? | 
10-02-2006, 02:11 PM
|  | Senior Member
I am a: Type 1 | | Join Date: May 2004 Location: NC
Posts: 7,314
| | | It's just a small hassle. I don't see any reason to call them about it. I may not get a replacement anyway. I got this meter off ebay and if I have to provide a receipt, then I don't have one.
__________________ Rest In Peace Jack- 5/1/08. You may be gone from us but you will never be forgotten. Our love goes with you. Pumping ain't easy but it's well worth the effort to me. I am a person. I WILL NOT allow myself to be defined by a number!!!! | 
10-02-2006, 02:12 PM
|  | Senior Member
I am a: Type 1 | | Join Date: Dec 2003 Location: Garland Tx
Posts: 630
| | yup, I changed how I inserted the strip and problem was solved.. 
__________________
T1 since 5/99 - MM 515 since 1/05
Last A1C - 9 Type 1 Rider Want to Feel Better? | 
10-02-2006, 02:18 PM
|  | Senior Member
I am a: Type 1 | | Join Date: May 2004 Location: NC
Posts: 7,314
| | Ok, this is sooooo weird. I tried accessing the Lifescan website and I keep getting a 403 Forbidden error. 
__________________ Rest In Peace Jack- 5/1/08. You may be gone from us but you will never be forgotten. Our love goes with you. Pumping ain't easy but it's well worth the effort to me. I am a person. I WILL NOT allow myself to be defined by a number!!!! | 
10-02-2006, 02:22 PM
|  | Senior Member
I am a: Type 1 | | Join Date: Dec 2003 Location: Garland Tx
Posts: 630
| | | I was able to get to it just now...
__________________
T1 since 5/99 - MM 515 since 1/05
Last A1C - 9 Type 1 Rider Want to Feel Better? | 
10-02-2006, 02:22 PM
| | Banned
I am a: Type 1 | | Join Date: Oct 2005 Location: San Jose, CA
Posts: 3,358
| | Quote: |
Originally Posted by Clint hmm.. well.. sounds like a defect to me. | LS will be sending me Mini #3. I'll report if that one works more smoothly than the 2 I've had. | 
10-02-2006, 02:23 PM
| | Banned
I am a: Type 1 | | Join Date: Oct 2005 Location: San Jose, CA
Posts: 3,358
| | Quote: |
Originally Posted by gettingby Ok, this is sooooo weird. I tried accessing the Lifescan website and I keep getting a 403 Forbidden error.  | you need the "www." before "lifescan.com". I get 403 error if I leave off the "www" | 
10-02-2006, 02:23 PM
|  | Senior Member
I am a: Type 1 | | Join Date: Dec 2003 Location: Garland Tx
Posts: 630
| | | cool, let us(me) know if this one is better. I am thinking of getting a mini as my 'emergency' meter...
__________________
T1 since 5/99 - MM 515 since 1/05
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