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Ultra Mini tears strips LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 10-02-2006, 01:20 PM
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Ultra Mini tears strips

Anyone else having trouble with the Mini tearing the top black layer from the working end of the strips upon insertion? I'm on my second meter and the problem is identical to the first one. I've run about 6,500+ strips per year through mostly LifeScan meters starting in 1996 and no Ultra meter I've used has had such a hard time accepting the strips as the Mini. The same vial of strips, when used with my US, or Ultra2, or Ultra, insert easily. It's also not a "new meter" issue either--all my other Ultra-type meters accepted strips more gracefully when brand new than the Minis.

Too often the Mini won't turn on when I insert the strip, because there's resistance, so I have to give it a second "jab", which is tearing the strip covering. (At least the meter works, but it's a PITA, nevertheless)
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Old 10-02-2006, 01:44 PM
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my ultra did that also, what I do is insert the strip at a slight angle and then push it in... seems to work 99% of the time.
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Old 10-02-2006, 01:46 PM
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Quote:
Originally Posted by Clint
my ultra did that also, what I do is insert the strip at a slight angle and then push it in... seems to work 99% of the time.
Do you mean you hold the back of the strip up a little? That's how I always load the meters.
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Old 10-02-2006, 01:48 PM
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I angle it to the side a bit so that one edge of the blue top goes in then I pull it to the middle and push it in..
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Old 10-02-2006, 01:50 PM
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Quote:
Originally Posted by Clint
I angle it to the side a bit so that one edge of the blue top goes in then I pull it to the middle and push it in..
Can't go in from the side on the Mini--the housing surrounds the entrance to the slot.
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Old 10-02-2006, 01:55 PM
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hmm.. well.. sounds like a defect to me.
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Old 10-02-2006, 02:06 PM
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I'm starting to have a problem with my UltraSmart and the strips. Sometimes it will take a couple of tries to get the strip in and the meter to come on. I thought it was me. I'll have to try the angling with my next test to see if that helps.
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Old 10-02-2006, 02:07 PM
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my ultra smart never did this, only my Ultra...
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Old 10-02-2006, 02:11 PM
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It's just a small hassle. I don't see any reason to call them about it. I may not get a replacement anyway. I got this meter off ebay and if I have to provide a receipt, then I don't have one.
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Old 10-02-2006, 02:12 PM
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yup, I changed how I inserted the strip and problem was solved..
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Old 10-02-2006, 02:18 PM
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Ok, this is sooooo weird. I tried accessing the Lifescan website and I keep getting a 403 Forbidden error.
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Old 10-02-2006, 02:22 PM
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I was able to get to it just now...
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Old 10-02-2006, 02:22 PM
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Quote:
Originally Posted by Clint
hmm.. well.. sounds like a defect to me.
LS will be sending me Mini #3. I'll report if that one works more smoothly than the 2 I've had.
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Old 10-02-2006, 02:23 PM
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Quote:
Originally Posted by gettingby
Ok, this is sooooo weird. I tried accessing the Lifescan website and I keep getting a 403 Forbidden error.
you need the "www." before "lifescan.com". I get 403 error if I leave off the "www"
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Old 10-02-2006, 02:23 PM
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cool, let us(me) know if this one is better. I am thinking of getting a mini as my 'emergency' meter...
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