Ultra Mini and Carelink????

RobiJo · #1 (**permalink**) 04-04-2008, 08:48 PM

Last spring/summer when the UltraMini was introduced, I was not interested despite really liking the Ultra platform---due to the fact that you could not upload the numbers. (It had no connectivity port.) Well last week at my doc appointment, they gave me a new meter and I had the choice of the Mini or Ultra 2. The nurse told me that you can now upload it, they added the port. So that is what I took home and have been using for the last week. I like it's slim design and I already have an Ultra 2 anyway.

I just went to upload it to Carelink and it can't find the meter. Has anyone else had problems with this? A bit irritated here, not sure why it won't go.

RobiJo · #2 (**permalink**) 04-05-2008, 08:27 AM

* * * bump * * *

solox316 · #3 (**permalink**) 04-05-2008, 09:48 PM

Maybe still too new for carelink to recognize... call/email minimed maybe?

sorry i can't help, but at least you are back on page 1 of new posts

JediSkipdogg · #4 (**permalink**) 04-05-2008, 09:51 PM

I would have to agree with Solo. The Ultra Mini to upload data hasn't even been out a month yet (I didn't even know it was out till this post.) Have you tried uploading it using a different Ultra meter? The Ultra Mini is just like the Ultra if I recall correctly so maybe that protocol will work.

RobiJo · #5 (**permalink**) 04-05-2008, 09:59 PM

Quote:

Originally Posted by JediSkipdogg

I would have to agree with Solo. The Ultra Mini to upload data hasn't even been out a month yet (I didn't even know it was out till this post.) Have you tried uploading it using a different Ultra meter? The Ultra Mini is just like the Ultra if I recall correctly so maybe that protocol will work.

Yes I did. That was my first thought too. For now, I pulled out my Ultra 2 and will use that until I know for sure I can upload it. (Lifescan's website offered a new driver for it to work with their software.) I only used it for a week or so, and had a sensor in so all that data is on carelink. No biggie, I'll wait and see how long it takes them to add it, as I'm sure they will--it is an Ultra after all. I'm glad they added the port. Makes it fit in better with those other Ultras.

As a side note it looks as if the new UltraLink is based on the OneTouch Select. How long till this is off and running?

pooh3465 · #6 (**permalink**) 04-17-2008, 12:39 AM

any time I have a problem with getting one of my meters to work online I call the customer service and they are great they go through everything with you and get it working in no time. try giving them a call, can't hurt