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error code E-5 with AccuChek Compact Plus LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 07-27-2009, 04:10 PM
reefedjib's Avatar
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I am a: Type 2
 
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Location: Reston, VA
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error code E-5 with AccuChek Compact Plus

Has anyone gotten this error code and resolved it? I searched the web and they say to clean the reader, but I don't know what that is. I am switching to the OneTouch UltraSmart anyway, but I was hoping to keep my readings current before a doc appointment in a week.

Thanks!
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Rob

Type 2 diagnosed in March '07
Metformin 1000 mg x2
Lantus 88 units
Apidra 0-60 units

Lipids
Cholesterol 220
Triglycerides 195
HDL-Cholesterol 27
VLDL-Cholesterol 39
LDL-Cholesterol 154

Hemoglobin A1c
8/28/09 9.1%!!!
7/20/09 11.4% yay! heading in the right direction
5/29/09 13.1%
4/17/09 13.5%
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  #2 (permalink)  
Old 07-27-2009, 04:50 PM
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I am a: Type 2
 
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Location: N. Vancouver
Posts: 66
Read the booklet that comes with the meter! Just lightly wipe a Q-tip over the area where the test strip pops out.

Why switch meters?
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  #3 (permalink)  
Old 07-27-2009, 05:20 PM
reefedjib's Avatar
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Quote:
Originally Posted by Spock View Post
Read the booklet that comes with the meter! Just lightly wipe a Q-tip over the area where the test strip pops out.

Why switch meters?
I threw that booklet away! I don't like keeping that kind of stuff (until I need it - DOH!).

I want to switch meters to pick up the capability to lag information and get summary readouts.
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Rob

Type 2 diagnosed in March '07
Metformin 1000 mg x2
Lantus 88 units
Apidra 0-60 units

Lipids
Cholesterol 220
Triglycerides 195
HDL-Cholesterol 27
VLDL-Cholesterol 39
LDL-Cholesterol 154

Hemoglobin A1c
8/28/09 9.1%!!!
7/20/09 11.4% yay! heading in the right direction
5/29/09 13.1%
4/17/09 13.5%
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  #4 (permalink)  
Old 07-27-2009, 06:38 PM
cyberus's Avatar
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I am a: Type 2
 
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Location: Holland, Michigan USA
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Quote:
Originally Posted by reefedjib View Post
I threw that booklet away! I don't like keeping that kind of stuff (until I need it - DOH!).

I want to switch meters to pick up the capability to lag information and get summary readouts.
Go to the accu-chek website you can download a pdf copy of the manual
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As always YMMV!

High Fructose Corn Syrup = Weapons Grade Sugar
Diagnosed: July 3 2008
A1C- 7/10/08= 10.6 11/17/08 = 5.6 5/29/09= 5.3
triglycerides - 7/15/08 = 192 11/17/2008 = 84
HDL - 7/15/08 = 46 11/17/2008 = 74
LDL - 7/15/08 = 106 11/17/2008 = 80

Low Carb Diet (15-50g/day)
Metformin ER 500mg 2x day
Neurontin 800mg 3x day
Meloxicam 15mg 1x day (arthritis)
Multivitamin, B12, fish oil
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  #5 (permalink)  
Old 07-27-2009, 07:02 PM
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Accuchek logs and printouts too.
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  #6 (permalink)  
Old 07-27-2009, 07:46 PM
reefedjib's Avatar
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Quote:
Originally Posted by cyberus View Post
Go to the accu-chek website you can download a pdf copy of the manual
Got it, thanks, good idea.
__________________
Rob

Type 2 diagnosed in March '07
Metformin 1000 mg x2
Lantus 88 units
Apidra 0-60 units

Lipids
Cholesterol 220
Triglycerides 195
HDL-Cholesterol 27
VLDL-Cholesterol 39
LDL-Cholesterol 154

Hemoglobin A1c
8/28/09 9.1%!!!
7/20/09 11.4% yay! heading in the right direction
5/29/09 13.1%
4/17/09 13.5%
Reply With Quote
  #7 (permalink)  
Old 07-27-2009, 07:48 PM
reefedjib's Avatar
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I am a: Type 2
 
Join Date: Jul 2009
Location: Reston, VA
Posts: 749
Quote:
Originally Posted by Spock View Post
Accuchek logs and printouts too.
So it does. I did not know that. However, I am under the impression that the UltraSmart allows you to enter other info besides BG readings. Like mealtime carbs and exercise. I plan on carrying it with me and I am a little concerned about its size. We'll see.
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Rob

Type 2 diagnosed in March '07
Metformin 1000 mg x2
Lantus 88 units
Apidra 0-60 units

Lipids
Cholesterol 220
Triglycerides 195
HDL-Cholesterol 27
VLDL-Cholesterol 39
LDL-Cholesterol 154

Hemoglobin A1c
8/28/09 9.1%!!!
7/20/09 11.4% yay! heading in the right direction
5/29/09 13.1%
4/17/09 13.5%
Reply With Quote
  #8 (permalink)  
Old 07-27-2009, 07:56 PM
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Location: st-paul, quebec, canada
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i have the same meter... when you open the meter to put in a new drum, the section where the strip pops out is where it needs to be cleaned... just take a q-tip, very very very very lightly dampen it, maybe with a very small drop of water and clean the area where the strip pops out, both inside and outside of the meter... if you think the section might still be wet, then use the other side of the q-tip to absorb the leftover moisture...

this usually happens when there's human error but the meter can't find anything wrong with the mechanics inside so it says it's dirty... i was slow in getting my drop of blood into the strip last night and the meter gave me the same code... i opened and closed the meter, it spun the drum again and even though it said for me use the control solution and kept the drum icon in the window, it still worked until i changed the drum... i did this because i had over 10 strips left in the drum still being used...
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  #9 (permalink)  
Old 07-27-2009, 08:03 PM
reefedjib's Avatar
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I am a: Type 2
 
Join Date: Jul 2009
Location: Reston, VA
Posts: 749
Quote:
Originally Posted by sable_032592 View Post
i have the same meter... when you open the meter to put in a new drum, the section where the strip pops out is where it needs to be cleaned... just take a q-tip, very very very very lightly dampen it, maybe with a very small drop of water and clean the area where the strip pops out, both inside and outside of the meter... if you think the section might still be wet, then use the other side of the q-tip to absorb the leftover moisture...

this usually happens when there's human error but the meter can't find anything wrong with the mechanics inside so it says it's dirty... i was slow in getting my drop of blood into the strip last night and the meter gave me the same code... i opened and closed the meter, it spun the drum again and even though it said for me use the control solution and kept the drum icon in the window, it still worked until i changed the drum... i did this because i had over 10 strips left in the drum still being used...
I had tried opening and closing it, but it still gave me this error. Lacking a q-tip and an alcohol solution, I just blew very hard at the area and then it worked. I see the measurement window now that I look closely. So, back in business.
__________________
Rob

Type 2 diagnosed in March '07
Metformin 1000 mg x2
Lantus 88 units
Apidra 0-60 units

Lipids
Cholesterol 220
Triglycerides 195
HDL-Cholesterol 27
VLDL-Cholesterol 39
LDL-Cholesterol 154

Hemoglobin A1c
8/28/09 9.1%!!!
7/20/09 11.4% yay! heading in the right direction
5/29/09 13.1%
4/17/09 13.5%
Reply With Quote
  #10 (permalink)  
Old 10-16-2009, 06:02 PM
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I am a: Type 2
 
Join Date: Oct 2009
Posts: 1
Thanks guys!!!

Thanks so much--I did it and now it works again...Very helpful.
)
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