Companies...

Dewey · #1 (**permalink**) 04-03-2007, 04:35 PM

Lately, I've been seeing a lot of "hating" going on across the board for different pump companies. We need to remember that just because one person's experience was good or bad, doesn't mean that everyone's will be.

I've heard people say they had stellar service from a company, while others complained till the cows come home. We need to realize that each person's situations vary.

I love each & every pump company out there. I'm extremely grateful that we even have such technology & gadgets to help us lead better lives...but, I'm also very aware that NO pump or company is perfect, and each & every one of them has their share of flaws (be it lack of customer service or mechanical malfunctions) - like it or not. NONE of them are exempt from having negatives. That said, we must remember that what may be a problem to one person, may just be a non-issue (or even great) to someone else. Please, let's be respectful to one another & to the companies out there.

camjen1 · #2 (**permalink**) 04-03-2007, 05:12 PM

I have to disagree!

Sorry Dewey there is only one company here that is getting the full brunt of the hate.

If I remember correctly in this thread Wouldnt this feature be awesome... it was addressed by Tony that pump bashing would no longer be tolerated. Either some folks missed that or they simply can't read. Guess the rules were set just to add decoration to the forums.

NoelD · #3 (**permalink**) 04-03-2007, 05:14 PM

Quote:

Originally Posted by camjen1

I have to disagree!

Sorry Dewey there is only one company here that is getting the full brunt of the hate.

If I remember correctly in this thread Wouldnt this feature be awesome... it was addressed by Tony that pump bashing would no longer be tolerated. Either some folks missed that or they simply can't read. Guess the rules were set just to add decoration to the forums.

I agree. It's always the *SAME* people basing the *SAME* company.

notme · #4 (**permalink**) 04-03-2007, 06:01 PM

Thank you for the post Dewey. In the past I have also complained about the "bashing" issue. We all have our reasons for picking our pumps. Some people might find the reasons we chose silly while others do not. Any reason you picked the pump you did is valid and should not be dismissed by any one person on these boards.

Pumps are a life saving device for all of us. Bashing one company because you made a different choice is simply not helpful to anyone. We all have different opionions and we need to be respectful of one another on these wonderful forums.

jenet · #5 (**permalink**) 04-03-2007, 06:12 PM

Quote:

Originally Posted by NoelD

I agree. It's always the *SAME* people basing the *SAME* company.

I think this issue comes and goes, and different pumps have been the target from time to time. I know I quit posting for awhile last year because I felt like everytime I answered a post asking what people liked about their pumps, another person (no longer here) felt compelled to disagree with what I said I liked about my pump.

I firmly believe that different people have different needs and that any one of the available pumps *may* be a better choice for someone given their particular situation -- BUT -- the reasons I like my pump are the reasons I like my pump, regardless of others' preferences. It should always be a matter of personal choice.

cheers,
j

Funnygrl · #6 (**permalink**) 04-03-2007, 06:20 PM

Quote:

Originally Posted by NoelD

I agree. It's always the *SAME* people basing the *SAME* company.

I disagree. I've seen 2 companies be bashed. One person will "bash" a company, then the lover of company A will discuss in great length how bashing is wrong, then proceed to bash company B to make their point.

gettingby · #7 (**permalink**) 04-03-2007, 06:38 PM

Very good post Dew.
Like has been said before, ALL of the pump companies have their pros and cons. Being a prospective pumper, I have to look at the facts and try to disregard all of the bashing. Sometimes, that's hard to do with so many bashing this company or that company. While hearing about your experiences with company A or company B is a good thing, bashing the other companies is not.
I learned this years ago and it's my motto: To get respect, you gotta earn respect.

NoelD · #8 (**permalink**) 04-03-2007, 06:48 PM

Quote:

Originally Posted by Funnygrl

I disagree. I've seen 2 companies be bashed. One person will "bash" a company, then the lover of company A will discuss in great length how bashing is wrong, then proceed to bash company B to make their point.

Hmmm is right, maybe the other 2 big companies were bashed before I came here, but I've only seen Minimed being bashed since being a member here.

Tony · #9 (**permalink**) 04-03-2007, 07:43 PM

Nancy summed this up the best, " Bashing one company because you made a different choice is simply not helpful to anyone. We all have different opinions and we need to be respectful of one another on these wonderful forums. "

I think if one can stop bashing company A then company B will not be bashed in return. It's very simple, If don't have anything nice to say about company A,B,C or whatever. Then don't say anything. If that's to difficult then only comment on the pump you use. Lets keep this a friendly environment please!

NoelD · #10 (**permalink**) 04-03-2007, 07:55 PM

I agree Tony, but some of the children are having a hard time understanding the concept....Sometimes I bet you feel like you're running a daycare here

dgrilli · #11 (**permalink**) 04-03-2007, 08:50 PM

We should be very careful and be very "PC" if venting your feelings on a pump company that you use, wouldn't that be ok?

Just asking a question.

I have read a lot of disgruntled over what I assumed was there equipment company.

What would constitute a Bashing?

someone · #12 (**permalink**) 04-03-2007, 09:36 PM

I disagree. I think the "bashing" can be good as long as the person "bashing" has a valid reason (constructive bashing). I also think that it can be beneficial to some people to also see the negative side of these companies. Companies need to be bashed, that is the only way they get better.

Do the forums really have to be temple of the pump companies?

C'mon people, these are companies, they are out to make money.

Dewey · #13 (**permalink**) 04-03-2007, 09:38 PM

Quote:

Originally Posted by dgrilli

We should be very careful and be very "PC" if venting your feelings on a pump company that you use, wouldn't that be ok?

I agree here. People should be "PC" or respectful toward a company regardless of whether they like it or not. The thing is this: Because it's the Internet, people may take what's said wrong. It's often a matter of perception, or how it's taken by the reader(s).

Personally, I think it's important to hear ALL sides of a company before making a choice - the good, bad & the ugly. The Biggest issue is, commenting without offending & trying to remain tactful about things.

Quote:

Originally Posted by someone

Do the forums really have to be temple of the pump companies?

C'mon people, these are companies, they are out to make money.

The problem is when one person complains about a company, others become offended & a "war" of sorts ensues. Like I said above, nothing wrong with giving the good, bad & ugly - just saying that people need to be respectful on All sides - regardless of whether they like the companies or not.

JediSkipdogg · #14 (**permalink**) 04-03-2007, 10:45 PM

I see both sides to this and I know I'm to blame at times. I also know what thread brought this up.

Let me add that first my original post in that thread was not at all to bash a company. It was to promote some humor in a stupid mailing they sent and to complain about never being contacted by them. I was then hoping someone would give me some contact info which Gizmo did in the chat to his rep. Which I then contacted adn was simply referred to the rep down here.

Then it turned into a personal experience story (which I do not consider bashing.) I think it strongly shows that certain areas have better luck with reps. I even went on to "bash" my own company in that the rep I use to have screwed me over when I upgraded (well bought a new) pump 2 years ago.

I guess it entirely depends on what one considers pump bashing. Is posting your own bad personal experiences with a company "bashing"? If so there are ALOT of other topics that should immediately be closed on here. At what point when someone asks about a new pump is saying "my pump has this and this and this that so and so doesn't have" crouch into the "bashing" category? That's constructive feedback to an extent. I guess in my eyes any pro vs con post on a pump is immediately bashing the competition.

So at what point is anyone allowed to talk about personal experiences with a company and talk about something their pump has as a feature that others don't have?

JasonJayhawk · #15 (**permalink**) 04-03-2007, 11:57 PM

I hope I don't make anyone mad for saying this, but with all the Google advertising on the forum (in comparision, CWD, for example, makes $50K+ per month on their front page ads alone from drug/pump companies), I hope the decision to not allow "pump bashing" was not precipitated out of the desire for specific companies' prerequistes before advertising.

With ads such as, "A Victim of Diabetes?" and "Diabeticine", I'm hoping that an improvement on the 'types' of advertising will occur, but just as with any scientific journal, once the advertising starts up, bias can sneak in to the reports.

Call me paranoid, or maybe it's just because I'm writing this at 45 mg/dl right now. Do'h.