[condensr]

Jentoe, sorry to hear you are having problems running Carelink. Have you tried calling Minimed, and making it clear that it is a important for you, as a customer, to be able to use all the features of your new pump (Including on Vista AND Firefox)? Firefox has a pretty hefty installed base. I would think they should support it.


I find it interesting that Carelink would have problems running on other platforms, considering it is a java application, and runs in Sun's Java Runtime Environment. (which is intented to be cross-platform.)

If it fails to work, I'd see the problem being with the folks that wrote the serial comm library that MM is using. (As I remember looking through the Carelink client code, it is a 3rd party library.)

One shouldn't go blaming Microsoft, Apple, or any OS/browser maker for problems like this .. if Minimed, or Smiths, or Animas really wanted to support Firefox/MacOS/Linux/Vista, they'd make it happen.

[someone]

Originally Posted by jentoe_22

I was seriously thinking about going to buy XP just to be rid of all of the stresses Vista has caused, but I don't really know too much about updating computers.

All I was saying is that there are ways around paying for XP.

Originally Posted by condensr

I find it interesting that Carelink would have problems running on other platforms, considering it is a java application, and runs in Sun's Java Runtime Environment. (which is intented to be cross-platform.)

I was thinking the same. Maybe if there is some way around their "not compatible" page it would work. It isn't too hard to fake your OS when it comes to browsing a website. Essentially, your browser tells the website your OS and browser version.. try searching google for how to fake your OS with internet explorer.

[xMenace]

Originally Posted by jentoe_22

It just drives me crazy. I should only have to plug my meter up and upload and it all be there. My Dr. wanted to be able to just sign into Carelink and look at my numbers from time to time, and that would save me a trip to the Drs. office. Because he is a Military Dr. he is not allowed to give me his work email, and I am not sure he is comfy giving his patients his personal email addy. I absolutely hate Internet Explorer. I have been using Firefox for years, but they are not compatible with that either. I don't want to have to put forth extra effort. I did this to make life easier. I am already working full time, and trying to take care of my things, and all of my husbands things while he is away. One more thing I am going to have to do. bleh. The minimed rep just raved about how cool all of this stuff was, and now I have no access at all to it. I could make a spreadsheet, but why put in all of the extra effort, when I thought it was something that was going to be easily done with the Paradigm accessories. I don't know. I am just super frustrated.

You could posy your spreadsheets somewhere that your Dr. could access.

[condensr]

Originally Posted by someone

I would post a link where all you people with Vista could get a temporary copy of XP, but I don't think this post would be here too long if I did that.

I only agree with pirating software when it's a situation like this where you got screwed by Microsoft. After all you do own a copy of Vista, which is the latest version of Windows.

It's never OK to steal software. It is no different than stealing a bag of chips from the store.

Think of it this way - if, say, Ford (random example) changed the cupholders in 2007 F-150s (another random example, no basis in fact) to a design that you didn't like, or that did not fit your favorite coffee cup, would it then be OK to go steal a cupholder from a 2006 from the dealership parts warehouse?

There are other options out there for OSes, and from the look of your avatar, you choose to use one of them. (Linux). Have you considered writing a client for Linux, either for your pump or CGMS? Who knows, the pump manufacturers might even support you with information for doing that.. not like it costs them anything.

[jentoe_22]

Originally Posted by condensr

Jentoe, sorry to hear you are having problems running Carelink. Have you tried calling Minimed, and making it clear that it is a important for you, as a customer, to be able to use all the features of your new pump (Including on Vista AND Firefox)? Firefox has a pretty hefty installed base. I would think they should support it.


I find it interesting that Carelink would have problems running on other platforms, considering it is a java application, and runs in Sun's Java Runtime Environment. (which is intented to be cross-platform.)

If it fails to work, I'd see the problem being with the folks that wrote the serial comm library that MM is using. (As I remember looking through the Carelink client code, it is a 3rd party library.)

One shouldn't go blaming Microsoft, Apple, or any OS/browser maker for problems like this .. if Minimed, or Smiths, or Animas really wanted to support Firefox/MacOS/Linux/Vista, they'd make it happen.

I did call them today, and the man I spoke to in the software department said there was nothing that could be done, and I had to wait at least two months for everything to be compatible with Vista, but even then no promises. He said that there was no way I could use Carelink with Firefox. I let him know how irritated I was, and he continued to tell me there was nothing he could do, except pass the word on that they should post on their website that you cannot use carelink with Firefox, or with Vista as your OS. I told him that compared to Firefox, IE takes forever to load anything up, but he kept telling me that there was something wrong with my PC, not IE.Oh well. All I can do is wait. I am not going to put the effort forth to take time out of my week to do a spreadsheet. If my Dr. wants numbers, he can read them out of my handwritten log as I have been doing for the past ten years at least. I just thought I would use carelink because it was so convenient. I was so excited to stop writing things by hand, or having to do any additional work to log my Blood glucose readings. Nothing I can do now. I completely agree with you that if they wanted to make it happen, they could.

[condensr]

By the way, I'm not implying that 'someone' or anyone else here is a thief or has in fact, stolen any software.. stating that it can be done (as 'someone' did) is a far cry from the actual thing.

Just thought my post above might have come across as accusatory and wanted to clear that up..

[Keezheekoni]

Jentoe, there's an addon for Firefox that will allow you to "trick" the MM server into thinking you are using IE. Here's the link: https://addons.mozilla.org/en-US/firefox/addon/59 Once it's installed, you will see a little box under your "back" button, which allows you to choose from different browsers, including IE.

As far as using whatever the software is that you need to use, try uninstalling it and reinstalling as an administrator (which is different in Vista than it was in XP)...meaning don't let the CD autoplay, browse what's on the CD, right click on the setup.exe (or whatever the .exe file is called for that software) and choose "Install as Administrator". Then when you try to run it, don't choose the shortcut to start the program, go find the program in whatever folder it's in and right click on that and "Run as Administrator". This might work.

However, it didn't for the Cozmo software, but I have had luck with other software I've installed.

[jentoe_22]

Originally Posted by Rikki

Jentoe, there's an addon for Firefox that will allow you to "trick" the MM server into thinking you are using IE. Here's the link: https://addons.mozilla.org/en-US/firefox/addon/59 Once it's installed, you will see a little box under your "back" button, which allows you to choose from different browsers, including IE.

As far as using whatever the software is that you need to use, try uninstalling it and reinstalling as an administrator (which is different in Vista than it was in XP)...meaning don't let the CD autoplay, browse what's on the CD, right click on the setup.exe (or whatever the .exe file is called for that software) and choose "Install as Administrator". Then when you try to run it, don't choose the shortcut to start the program, go find the program in whatever folder it's in and right click on that and "Run as Administrator". This might work.

However, it didn't for the Cozmo software, but I have had luck with other software I've installed.

Thanks a lot, I will def try those right now. I will let you know what happens.

(edit, the user agent switcher totally worked, now I have to try to download the software, lets see what I can do.)

[jentoe_22]

No luck, I kept getting this. oh well. Thanks for trying.

[condensr]

Jen,

It looks as if you (or the installer that opened that command window) weren't in the directory that "installer.bat" existed in. Try:
-opening a command prompt (click start, type "command" in the search box, and then press Control-Shift-Enter. This will open the command prompt as admin)
-in the command prompt window, type 'cd \InstData\VM' then hit enter.
-in the command prompt window, type 'setup.bat' then hit enter.

[jentoe_22]

Originally Posted by condensr

Jen,

It looks as if you (or the installer that opened that command window) weren't in the directory that "installer.bat" existed in. Try:
-opening a command prompt (click start, type "command" in the search box, and then press Control-Shift-Enter. This will open the command prompt as admin)
-in the command prompt window, type 'cd \InstData\VM' then hit enter.
-in the command prompt window, type 'setup.bat' then hit enter.

Ok, I tried it, and it said, "is not recognized as an internal or external command, operable program or batch file."

I tried a few different things, and even when it seems like it is starting to go, it says its inoperable with my current operating system and to call Minimed, which I did, and they said there was nothing they could do. At least I know with the agent switcher whenever they do figure it out, I can use it with Firefox.

[Keezheekoni]

The last thing that I can suggest is that if you right click on the program once it's installed (though looking at what you've done, it seems as though it's not installed), you can right click on the program, go to properties and there's a "compatibility" tab there. Click on that, check off the box that says "Run this program in compatibility mode for" and in the drop down box click on "Windows XP".

[jentoe_22]

I am not sure if I am doing something wrong, but every time I try to install it, it just will not let me. I just don't know if there is any way around it. Thanks for all of the help, but again I am battling lows, and don't know why, and am purely exhausted. Thanks again for all of the help, for now I am just giving up.

[someone]

Originally Posted by condensr

There are other options out there for OSes, and from the look of your avatar, you choose to use one of them. (Linux). Have you considered writing a client for Linux, either for your pump or CGMS? Who knows, the pump manufacturers might even support you with information for doing that.. not like it costs them anything.

I would love to write a client for Linux if I was capable. I have only done web development and scripting for the past 2 years and for the most part have no experience with desktop programming on Windows or Linux. As soon as I have some time, I am going to try and learn C++ though. Maybe then I will be able to provide some sort of basic diabetes management system for Linux.

[josie p]

Vista hmmm I love it and there again I hate it!

Here you've got several choices...

You can get a second hard-drive put onto your computer and duel-boot Vista and XP (I have this set up on my computer, been like this since carrrying out beta testing for microsoft)

If you don't fancy doing that, try to get a second hand computer, should be able to get a P3 very cheaply that will do the job and shouldn't cost that much and P4's should be reasonable cheap now that Vista has been out for several months...

As I don't use miimed or the carelink, I'm assuming that you have a program you use with vista and is it this that is causing all the problems not installing onto vista? Or does this program install onto Vista but it's the interaction with the carelink that causing the problem?