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Old 07-09-2008, 02:04 PM
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What if pump gets broken

I was out riding the other day and was wondering if I ever crashed and broke my pump what would happen. Is that something that would be covered under the warranty? or would I just have to bite the bullit and get another one. Is the pump insured under homeowners or is there a sepearte rider I would need for this instance. I don't plan on crashing but with all the time out on the bike I figure it might happen someday. I ride with it clipped to my shorts in the back under my shirt so it is slightly protected but you never know.
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Old 07-09-2008, 03:01 PM
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My homeowner's insurance covers medical equipment of less than $10k under our normal policy (Pemco), however a lot of others you have to have a separate rider or umbrella policy (which can be cheaper than an added rider).

I don't believe that anything beyond normal wear and tear is covered under the pump company's warranty, but I could be wrong. When I went swimming with my Cozmo, they sent me a new one since I couldn't see any cracks but they had to have been there...
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Old 07-09-2008, 11:54 PM
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I just insured mine on my house contents ins. It's insured as a specified item (Named) Better safe than sorry
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Old 07-10-2008, 12:57 AM
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First of all, for me it has been pretty difficult to break--yes, I've smashed it in a car door. I did break the rubber on the buttons once and Animas didn't hesistate to send a new one. Personally, I'm not going to waste time worrying about it breaking. If they refuse to cover it under the warranty, they've just lost a good customer over something that costs peanuts to them. Think about this from their business perspective. You also have to consider that when you buy a pump, you are paying for more than one pump. Pump companies know that pumps break. That said, without reading all the details of every warranty, I don't think they are legally obligated to replace the pump under such a circumstance although it would be stupid not to.
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Old 08-03-2008, 08:46 PM
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if animas support hasn't been able to help me solve any issue big or small over the phone they have sent me a new pump i think it's all covered under warranty.

when i upgraded from my animas Ir1000 to the animas 2020 they gave me a trade in value of $700 for my IR1000 and that thing was in pieces.
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Old 08-13-2008, 06:15 PM
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Yes I broke it once on vacation. It fell onto a tile floor and went wacko. I called the Mini Med people and then fedexed me a new one (refurbished) the next day. I thought it would never get there. I believe the one I had was under warenty.
I had another one that got water logged when I fell out of a canoe. Luckly I now have a spare one. I didn't return it for credit when I got my new one. I will now carry my spare one when I go on vac.
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