I have got a Accu-Chek for my dad. He used it for couple of days now suddenly it started giving Error: E-5. I removed the lower cap and cleaned lens. it still did not work. I got a new box of strips however it still gives me the same error. Can anyone please help me fixing this error.
Accu Chek Active Error E-5
3 replies to this topic
Posted 16 September 2012 - 01:13 PM
You might want to take advantage of Accu-Chek's[URL="https://www.accu-chek.com/us/glucose-meters/active.html"] FREE upgrade[/URL] to an Aviva. The Active is fairly outdated. There are posts here from as far back as [URL="http://www.diabetesforums.com/forum/diabetes/11792-accu-check-active-worst.html"]2006[/URL] that complain about E-5 errors with the Active. Probably why Accu-Chek offers a free upgrade.
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