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  #1 (permalink)  
Old 09-30-2007, 10:31 PM
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I am a: Type 1
 
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question about mail ordered insulin

alright my mother thought it would be a good idea to order insulin and have it shipped to us. well when i get the insulin, its kinda warm. the gel backs melted. i am about to finish up my early supply before i start using the mail ordered insulin. do you think that, with the insulin begin luke warm, it killed it and it wont work?
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Old 09-30-2007, 11:06 PM
notme's Avatar
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I have recieved insulin in the mail that had melted ice bags from Express Scripts. I knew the insulin had not been outside long and the gel bags were still cool to the touch. I had no problem with the insulin. If in fact the insulin really was "luke warm", I would call your mail order company and tell them and get the insulin replaced.
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Old 10-01-2007, 02:52 AM
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I've used insulin that took as long as 10 days to reach me from Canada and not had any problem with it. However, it is Humalog and NPH, I've never gotten anything like Lantus so I can't say if Lantus would be damaged or not.
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Old 10-01-2007, 04:17 AM
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I get my Lantus vials and Novolog pens from mail order. Sometimes the gel bags are completely thawed, but I have never had a problem with it. Usually I get a notice that it has been sent, and it is at my door the next day or sometimes two days.
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Old 10-01-2007, 06:23 AM
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well thats good to hear. cause it will piss me off if the insulin is dead.
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Old 10-01-2007, 05:45 PM
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I've only called about one box (from Medco) that arrived with a torn corner. Actually, it was a foam padded envelope, not the usual box with styrofoam and gel inserts. The gel was actually warm, so I called and they sent another package.

I was supposed to send the "bad" insulin back, but they never sent a label like they were supposed to do. So, I just tossed. Living in Florida, I will be watching them carefully. Chicago wasn't much of a problem. The problem is with the time spent on hot planes and trucks.
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Old 10-02-2007, 03:18 PM
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Your insulin should be fine. If insulin went bad from a day or two of being warm then insulin pumps wouldn't work because every pumper would be pumping "dead" insulin. That being said if you are uneasy about using it, like others said. call the pharmacy and have them replace it.
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Old 10-02-2007, 04:56 PM
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My concern isn't so much about the insulin to be used asap...but I get a 90 day supply to store in fridge. I would prefer that arrive in good shape...meaning chilled or at least "not warm".
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Old 10-05-2007, 12:38 PM
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I get my insulin via Medco. They use an insulated pouch and insert room temperature freezie packs. They claim the envelope and the gel packs will keep the insulin at room temp. I've never received a package with a cold gel pack. Have not had a problem yet with the insulin.
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Old 10-05-2007, 01:02 PM
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That's the only time I had a problem (Medco)...it was due to the fact the padded envelope was open at the corner. I've had them arrive everywhere from still frozen to cool to the touch. But never actually warm, like the package I called about.

I usually get boxes with styrofoam inserts, once in a while I get the padded envelopes. I think it depends on what pharmacy distribution center is sending the package.
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Old 10-05-2007, 02:00 PM
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I don't use insulin but I've read at several web sites where it can be stored at room temperature for up to 28 days.
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Old 10-05-2007, 07:52 PM
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Yes, I keep my daily supply in a bathroom drawer. No refridgeration on my day-to-day stuff. But my 90-day supply stays in fridge. I also keep a Humalog pen at room temp in my purse at all times.
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