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Hammer

My new computer

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Hammer

Okay, so my new computer arrived yesterday, and after unboxing it, I was curious to see that it didn't include an instruction manual.  Now I understand a number of things that are printed on the computer, but I had to Google the sound card in order to find out which connections are which on it.  .  There is a little slide switch on top that says 1-2-3....I've no idea what that means either.  I'm going to contact Digital Storm, the manufacturer of the computer, to see what they can tell me, but I thought that I'd ask here, since I'd get a faster response here, in the event that anyone knows what these things are.  Does anyone have any ideas?  I don't want to swap out the new computer for this computer until I know what everything means.

 

I have to say that I was surprised at the size of this new computer.  My existing computer has pretty much the same things in it...2 hard drives, 2 DVD burners, a sound card, a video card, etc., but while I thought that my existing computer was large, this new computer dwarfs it by comparison.  I was concerned that it wouldn't fit in my computer desk's cubby hole, but measuring it, I found that it will just fit.  Fortunately, the air vents on the computer are on both sides at the very front, and the computer will stick out at least 8 inches from my desk, so the vents will not be impeded.  The back of the cubby hole has a large opening at the bottom to allow for air flow, and the bottom of the computer is raised up with large feet, and the bottom of the computer is one large air vent to allow for air flow.  I also have a small fan sitting on the floor in front of the computer, that blows air on the computer all of the time.

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OneEye

Sound cards usually have a product number. You can always download the manual for those cards or go to the manufacturer for support. The setting that's on the card (the 1-2-3) is usually the default setting. 

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OneEye

As an addendum here, in regards to computers that have power & CPU fans; air flow always carries dust with it that gets stuck in the works. I, at least, every 6 months, open up the computer and clean all the dust out. The CPU fan on my Dell GX280 I've replaced 4 times because it's worn out the fan shaft bushing. The last thing I want is for my computer tower sounding like a Honda Accord with 300,000 miles running at 4,000 rpm!

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GrammaBear
2 hours ago, OneEye said:

As an addendum here, in regards to computers that have power & CPU fans; air flow always carries dust with it that gets stuck in the works. I, at least, every 6 months, open up the computer and clean all the dust out. The CPU fan on my Dell GX280 I've replaced 4 times because it's worn out the fan shaft bushing. The last thing I want is for my computer tower sounding like a Honda Accord with 300,000 miles running at 4,000 rpm!

Kind of a dumb question but is it really hard to 'open' up the computer and clean the dust out?  I've never done it and I am not technically savvy.

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Hammer

Well, Digital Storm replied to my questions, and as it turns out, that switch that has the 1-2-3 over top of it, controls the speed of the cooling fan.  I have never had to deal with that, since the Dell computers that I've always had, had an automatic cooling system that regulated the fan speed.  As for the dust, well, in this existing computer, the air intake is on the bottom of the front of the computer, so I cut up some filter material and stuffed it into that air intake so that dust wouldn't get into the computer.  Every time I've had to open up the computer to replace something, there was no dust in it, but the filter material that I stuffed into the air intake, had to be periodically changed, since it would be clogged up with dust.

 

Something that I had to Google to find out what it meant, were the USB ports that had SS next to them.  The SS means that they are USB 3.0 ports....couldn't they have just placed 3.0 next to them, I mean, at least that way, I'd know what they were.  What I can't understand is why they even include USB 2.0 ports on a computer?  Why don't they just install only USB 3.0 ports on a computer?  Computers are migrating to USB 3.0, so why not install only 3.0 ports?

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Diana_CT

I should clean out my computer, it has been running hot... as good sign that it needs to be cleaned.

Time to go and dig out my can of Dust-Off

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ran23

Tried reloading an old P-4 desktop, no luck.   Is it worth a new HD to get running again just for old 32 programs?

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control
2 hours ago, GrammaBear said:

Kind of a dumb question but is it really hard to 'open' up the computer and clean the dust out?  I've never done it and I am not technically savvy.

 

It depends on the computers.  Your typical PC desktop, is a snap.  They're made to be cracked open, usually with 4 or 6 oversized screws that can often be unscrewed with the bare hands.  

 

Your laptops can be more difficult depending on the manufacturer.  Some come with unusual screw heads that the typical user won't have.    Apple is notorious for not wanting you to mess around in their hardware.  Still, those are doable. 

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control
4 hours ago, OneEye said:

The last thing I want is for my computer tower sounding like a Honda Accord with 300,000 miles running at 4,000 rpm!

 

The sound of a Harley, on the other hand...

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FunDad62
13 hours ago, GrammaBear said:

Kind of a dumb question but is it really hard to 'open' up the computer and clean the dust out?  I've never done it and I am not technically savvy.

 

If you're not comfortable taking the panel off just use a vacuum to suck the dust off the vent holes.  I spray mine with compressed air now and then.

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OneEye
17 hours ago, control said:

 

The sound of a Harley, on the other hand...

 

Been riding Harleys since the day after I got back from Vietnam in 1967. There's a sweet-spot you can dial in. Not too loud...but "just right". For the last 21 years I've hosted a Harley-Davidson Tech Forum on Delphi Forums. Members there hold an annual HawgFest somewhere in the USA. In 2005 we held it in Australia. Any idea what it costs to ship a Harley to Australia to ride for a couple days? :)

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Hammer

So I hooked up my new computer, and I had an issue that was my fault.  When I first connected this new computer, I only connected the monitor, the mouse and the keyboard.  I turned it on, and I could barely hear the fan inside, so I played with the fan speed switch on the top of the computer, and I could hear the fan speed change.  I turned this new computer off, and connected the other peripherals to it, and then turned the computer back on.  As soon as it came on, the fan inside was really loud, I mean REALLY loud.  I called tech support to see if they could help me, and they did.  Apparently, with these computers, they have some packing foam stuffed inside the computer.  I have never had foam stuffed in any of my previous computers, so I wasn't aware of this, I mean, I have never bought a computer, taken it home, and had to remove it's side panels to remove packing foam.  Once I did that, the fan noise disappeared.

 

Well, I measured wrong, and as it turns out, this computer is too big to fit in the cubby hole of my computer desk, so it's sitting here next to me, taking up a lot of space.  I can see that it's a well built computer, but it doesn't really need to be this big.  Since it is this big, I'm stuck with that.

 

As I knew would happen, Windows 10 is a total piece of junk, which is why I didn't want to replace my old Windows 7 Ultimate computer.  Windows 10 will not load half of my software, and I refuse to buy all of that software all over again, just because Microsoft has screwed up Windows 10.  Heck, while I do have Microsoft Office, I need to use Open Office, since it has features that Microsoft Office doesn't, but when I download Open Office and try to install it, it won't install.  I'm seriously considering taking the hard drive out of my old computer, and replacing this new computer's C drive with it.  I don't care that Microsoft will be stopping support for Windows 7 in 2020, at least I'll still be able to use the software programs that worked fine with Windows 7.  What the heck did Microsoft do to Windows 10 that won't allow me to use my existing software that worked with Windows 7 Ultimate. (a 64 bit version of Windows)?

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Kit

I haven't had a single problem running any software on Windows 10 that I ran on Windows 7 including both Open Office and Libre Office. 

 

The only issue I have had is with older hardware where the manufacturers have stopped updating the drivers.  Sadly that is just a fact of life. 

 

Oh and Cortana. That's just really annoying. One of the first things I do is disable it. 

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Hammer
1 hour ago, Kit said:

I haven't had a single problem running any software on Windows 10 that I ran on Windows 7 including both Open Office and Libre Office. 

 

The only issue I have had is with older hardware where the manufacturers have stopped updating the drivers.  Sadly that is just a fact of life. 

 

Oh and Cortana. That's just really annoying. One of the first things I do is disable it. 

Kit, I have shut down my computer, then restarted it.  Once it's been restarted, I try to install Open Office, and I get an error message that says that another program is trying to be installed.  The same happens when I try to install Libre Ofiice.  There are no other programs running since I just started up my computer.  Again this is why I hate Windows 10 and all of it's BS!

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funkynassau

We have cleaned out all our computers many times.  We have a small air compressor, turned down very low, and take the computer outside and blow the dirt out of it.  We put a pencil in the fan blade so it doesnt spin like a propellor.  Once clean, put the cover back on it.  

 

If you have a vacuum cleaner that can blow as well as suck you can use it to blow out the dust.

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Hammer

What we used to do at the factory where I worked, was to take some filter material, like this,, then we would cut it to fit the air vents in unit that we wanted to protect.  Since it's a computer,  cut pieces of this material with scissors to fit each air vent opening.  We would attach Velcro strips that had self adhesive backing on them, to the unit, then attach the cut pieces of filter material to the Velcro strips.  The filter material would keep out the dust, and when the filter material got visibly dirty, we would just pull it off of the Velcro strips and replace it with new filter material.  That saved us a lot of headaches from dirt and whatever, getting into the equipment.  I had that on my old computer, and I'm going to install it on this computer, since it has 2 large cooling fans in the front of the computer, 2 large cooling fans on the bottom of the computer, and 1 large cooling fan in the back of the computer.

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Hammer

So, today I tried to use both of the DVD drives in this new computer, but the computer didn't recognize the second DVD drive.  A call to their tech support said that it was okay to open up the computer and see if the data cables were connected, so I did and the data cable in the second DVD drive had come loose during shipping.  I re-seated it and all was well.

 

Now to try and get some of my software to load onto this computer, something that I know will be a real pain.  I still can't get Open Office or Libre Office to install.  I'm running the Professional version of Windows 10.....if that should make any difference.

 

Maybe it's just me, but I can't help but wonder if the tech support people at some of these companies, are either stupid, or just don't pay attention to what you tell them.  One of the software programs I use, needs to go out on the internet when you launch it, to verify that you are a registered user.  When I e-mailed one company and told them that my old computer had died, and I was using a new computer, but the software wouldn't install because it said that it was already registered to another computer.  I asked them how do I un-register the software from my old computer that died, so that I could install it on my new computer.  They e-mailed me back and said that I need to launch the software on the old computer, click on un-register, have it un-register the software on their website, then I could install it on my new computer.  I mean, what part of my old computer died didn't they get?  How am I supposed to un-register something on a computer that doesn't work, and is no longer connected to the internet? 

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control
13 hours ago, Hammer said:

One of the software programs I use, needs to go out on the internet when you launch it, to verify that you are a registered user.  When I e-mailed one company and told them that my old computer had died [...].  I asked them how do I un-register the software from my old computer that died, so that I could install it on my new computer.  They e-mailed me back and said that I need to launch the software on the old computer, click on un-register, have it un-register the software on their website, then I could install it on my new computer.

 

Sadly, many tech support "specialists" aren't really all that technical.  They look up a problem in a book and recite the answer(s) to the customer.  Typically, the tech rep doesn't really think through the problem to come up with a cause and solution.  It is extremely rare, when asked what the cause of my issue, that they can actually provide a valid answer.  They tell you to try X, Y and Z and see if that fixes your problem.  It is like going to a auto mechanic that works on your car and has no idea what is actually broken or even if they are looking in the right place.  It's madness.

 

I never take the advice of a tech that cannot provide a root cause of my issue.  Not ever.  That's like taking diabetes management advice from a non-diabetic.

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Gladtobehere
On 2018-07-04 at 7:35 PM, Kit said:

I haven't had a single problem running any software on Windows 10 that I ran on Windows 7 including both Open Office and Libre Office. 

 

The only issue I have had is with older hardware where the manufacturers have stopped updating the drivers.  Sadly that is just a fact of life. 

 

Oh and Cortana. That's just really annoying. One of the first things I do is disable it. 

Ditto what Kit said.

 

Most of the core applications I use are pretty old. For example Office 2003 running on 64 bit Win 10.

 

I have been quite impressed with win 10 stability and flexability but I am Not a touch screen fan and much prefer to use the "WIN KEY + X" key chord to access my favorite utilities.

 

Cortana was the first casualty on my win 10 platforms 😊

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ran23

regarding Office 2003.   If you add in 'Compatibility File' to open office 10 Word (newer than yours), it will then start d/l Office 2007 updates.  This is what I have on my Win 10 1709. 

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Hammer

Oh well, I guess that I won't be able to use Open Office, since I can't get it to install on this computer.  I also can't get Adobe Acrobat DC Standard (2015) to load onto this computer....as well as Libre Office.  This is why I hate being forced to migrate to a new computer using a new version of Windows....my existing software won't work with it, and all of the tech support that I have talked to isn't able to help me.

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